Delete Your Account

You can delete your Antro account and all associated data at any time. Account deletion is permanent and cannot be undone. Please read the information below carefully before proceeding.

Option 1: Delete Through the Mobile App (Recommended)

The fastest and most direct way to delete your account is right from within the Antro mobile application. Follow these steps:

1. Open the Antro app on your iPhone or Android device and make sure you are signed in to the account you want to delete.
2. Tap the Settings tab (gear icon) from the bottom navigation bar.
3. Scroll down to the section labeled "Danger Zone".
4. Tap "Delete Account".
5. You will be asked to confirm your decision. Read the warning carefully, then tap "Delete My Account" to confirm.
6. For your security, you may be prompted to re-authenticate (sign in again) before the deletion is processed.
7. Once confirmed, your account will be immediately scheduled for deletion and you will be signed out of the app.

Option 2: Request Deletion via Email

If you are unable to access the mobile app or prefer to request deletion manually, you can send an account deletion request from the email address associated with your Antro account.

Email requests are typically processed within 48 hours. You will receive a confirmation email once your account has been deleted.

What Data Is Deleted

When you delete your account, the following data is permanently removed from our active databases:

• Your account profile (name, email, authentication data)
• All financial transactions, incomes, and expenses
• All bill and subscription records
• Wallet and account balance records
• All saved categories and tags
• Entire chat history with the AI assistant (including messages, replies, and uploaded voice recordings)
• App preferences, settings, and notification configurations
• Any in-app purchase or subscription history on our end

What Data May Be Retained

In limited cases, some data may be retained after deletion:

• Encrypted Backups: Residual copies of your data may exist in secure, encrypted system backups for up to 30 days before being automatically purged. These backups are not used for any operational or analytical purposes.
• Legal / Compliance: If required by applicable law, regulation, or valid legal process (such as a subpoena or court order), certain records may be retained for the duration mandated by law.
• Tax Records: If legally required, minimal transaction records may be retained for tax reporting purposes.

Subscription and Billing Note

Deleting your account does not automatically cancel any active subscriptions you may have through Apple App Store or Google Play Store. You must cancel your subscription separately:

• iOS: Open Settings → Tap your name → Subscriptions → Select Antro → Cancel Subscription.
• Android: Open Google Play Store → Menu → Subscriptions → Select Antro → Cancel Subscription.

Need Help?

If you run into any issues during the account deletion process or have questions about what will be removed, please don't hesitate to reach out:

Email: samsoncanon2018@gmail.com

We respond to account-related inquiries within 48 hours.